Dispatcher Job at Stericycle, Lenexa, KS

blBVTG1Wbjg5YVRMaDFPc3lVNjFZQUo3bnc9PQ==
  • Stericycle
  • Lenexa, KS

Job Description

Dispatcher for Shred-It in Lenexa Wanted

Will work with Local Box Truck Route Drivers

Mon - Fri, 8:30a - 5p with NO scheduled Saturdays

Pay is $18.00/hr.

About Us:

Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one’s identity.

Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.

Position Purpose:

Under immediate direction, the Dispatcher provides timely response of customer inquiries up to and including pick-ups, schedules, product orders, etc., and all other aspects of a customer’s needs.  Dispatches vehicles on a pre-set route for each driver daily in the interest of efficient customer service.

Key Job Activities:

•    Assist Customer Service with customer requests (SFDC cases), route changes, rescheduling for pickups/missed stops
•    Provides highest level of customer service to all customers in line with Customer 1st objectives
•    Monitor, process, and escalate SFDC cases to supervisor
•    Assist walk-in customers
•    Assists drivers with problems/issues as issues arise (during the day or at the end of the route)
•    Reviews driver’s paperwork and files paperwork
•    Review and updates routes, new customers based on daily communication, reroutes existing customers as required
•    Ensures that routes are balanced daily
•    Assists Trans Supervisor/Manager as needed/directed
•    Update SAP data / notes
•    Communicate performance standards and objectives
•    Keeps staff informed of current problems, changes, and new developments in the department and company by conducting professional, organized, and participative meetings
•    Always maintains a safe and compliant workplace
•    In the absence of a manager/supervisor, monitor and ensure that employees are performing their functions safely and productively. Make recommendations for changes or improvement, when necessary, in order to prevent accident or injuries
•    Perform other duties and responsibilities, as assigned

Education:

Preferred Education: in High School or Equivalent

Experience (North America & LATAM):

•    High School Diploma or equivalent
•    2+ Years’ experience, preferably in Transportation, Logistics, Routing and Customer Service
•    Proficient in Microsoft Office applications

Certifications and/or Licenses:

Benefits:

Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.

Our Promise:

Stericycle is committed to attracting and retaining a diverse workforce, and to valuing unique perspectives and identities. We foster a culture of belonging that encourages, supports, and celebrates the diverse voices of our team members. It fuels our innovation and strengthens our connection to our customers and the communities we serve. We are proud to be an equal opportunity employer. All employment is decided on the basis of qualifications, merit, and business need.

Disclaimer:

The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.

Job Tags

Contract work, Local area, Immediate start, Flexible hours, Saturday,

Similar Jobs

Anytime Fitness

Gym Manager Job at Anytime Fitness

 ...* Results-driven and thrives on making an impactboth in the gym and in the community.* Comfortable with sales and doesnt...  ...and support your team of fitness coaches, sales associates, and part-time staff to create a positive and motivating environment.* Member... 

Verde

Daytime Delivery Driver Job at Verde

 ...driver's license and a clean driving record. Candidate will also need to pass airport security clearances if delivering to CHS International Airport. Company Introduction Independently owned and operated, Verde serves fresh, bright food that is as satisfying as it... 

ABB

Process Engineer Intern- Summer 2025 Job at ABB

 ...Process Engineer Intern- Summer 2025 At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity...  ...critical thinking skills to analyze complex situations and develop strategic solutions Effectively organize and prioritize... 

DATTCO

School Bus Driver Job at DATTCO

We are currently hiring experienced school bus drivers for our location in Burrillville, RI. Come find out why DATTCO has the highest employee satisfaction rate in the industry.DATTCO is a third-generation, family-owned passenger transportation company that serves 30... 

The Excalibur Group

Computer Operator II Job at The Excalibur Group

 ...The Excalibur Group is currently seeking a Computer Operator II in Washington, DC to support a local contract . **Will be subject to a background/credit screen prior to employment. DUTIES AND RESPONSIBILITIES Processes scheduled routines that present...